Labeling the American consumer - 01/06/03
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Monday, January 6, 2003

Courting Young Buyers

Labeling the American consumer

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At 82 million consumers strong, the baby boomers -- Americans 38 to 57 years old -- have proven a lucrative market for automakers and other mass merchandisers. When Generation X -- buyers age 26 to 37 -- is added, it's a potent combination that grows to 130 million shoppers. And Generation Y -- 78 million Americans 6 to 25 years old -- will swell America's consumer base in years to come. A look at how automakers break them down:

Generation Y

Who they are: Often called echo boomers, they crave technology, music and the Internet and they remain loyal to brands. But as an emerging consumer group, they remain difficult to label, though they are the savviest of all shoppers.

What they drive: Used cars and trucks, Mitsubishi, VW.

Generation X

Who they are: Raised on "Beverly Hills, 90210" and Grunge Rock, they shop at The Gap and Urban Outfitters. Difficult to market because they defy labels.

What they drive: Pickups, Subaru.

Baby boomers

No other generation has had the impact on the U.S. marketplace as the baby boomers. How marketers break them down.

Status Seekers

Who they are: Conspicuous consumers who want it all even if it means cutting ethical corners. They lust for a Porsche and have little interest in religion. They can be found in a suburban McMansion, urban townhouse, and Chicago penthouse. Eager to share acquisitions with friends, from remodeled home to Civil War antique. But they are always a paycheck away from disaster.

What they drive: Mercedes-Benz, Ford Explorer, Lexus RX300, the latest roadster.

Anxious Achievers

Who they are: Money is their shield against a dangerous and unpredictable world. They worry about national security, not diversity and social justice. You can find them watching Fox news.

What they drive: Honda Accord, pickup trucks.

Woeful Worriers II

Who they are: They watch late-night TV alone and wonder where it all went wrong. Worried about health and finances, they see life as a struggle they're destined to lose. Infomercials in the wee hours can reach them, but they are slow to spend.

What they drive: Used cars and pickups.

Intense Individualists II

Who they are: Self-reliant achievers who set their own course. Have little loyalty to others. Key stats: 30 percent read newspaper business sections, more than any other group. Focused on maintaining independence through work and "quiet zones" -- gardening, woodworking -- they create to recharge.

What they drive: Saab, Audi, Lexus RX300.

Happy Helpers

Who they are: Upbeat and positive, they focus more on being great parents and grandparents and less on health, finances or trappings of wealth. Listen to soft rock, religious radio.

What they drive: Honda Accord, Toyota Camry, Buick Regal.

Educated Aficionados

Who they are: Upscale, educated and traveled, but passionate about social justice. They support fine arts, not the military. They read in-flight and gourmet magazines and listen to jazz.

What they drive: Volvo wagons, Saab, Volkswagen Passat.

Modern moralists

Who they are: They put good works ahead of good times and attend church. Listen to country music and religious radio.

What they drive: Honda Accord, old Buicks, Oldsmobile.

Low-energy loners

Who they are: Primarily unmarried or divorced males. Anxious about the future. This low-income group believes they had a shot at life -- and blew it. Isolated, depressed and angry. Big consumers of drive-through fast food and TV dinners.

What they drive: Used cars and trucks.

Aloof Affluents

Who they are: They take care of No. 1. Natural supervisors and workaholics who respect no authority but their own. Quick to accuse others of hypocrisy. Flattery is best approach to reach them. Highly traveled.

What they drive: Volvo wagon, Saab, BMW X5, Jaguar.

Sources: J. Walter Thompson, CNW Marketing, Detroit News research


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 Special Reports 

  • Special Reports index for Monday, January 6, 2003
  • Demographic changes are transforming the auto landscape
  • Establishing brand identity gets tougher as competition grows
  • Hyundai turns around image, sales
  • Rich incentives erode autos' value, image
  • Luxury takes on mass-market approach
  • Certified used car sales soar
  • Hip, practical, wary -- Gen Y demands more
  • The bid to reach Gen Y-ers flawed by overanalysis and ugly designs
  • U.S. automakers fail to lure small-car buyers
  • Labeling the American consumer
  • Youthful voices
  • Environmentalists keep pressing
  • The drive for a cleaner car
  • Baby boomers force carmakers to cater to needs
  • More features that coddle older drivers on horizon
  • Senior voices
  • Where the auto industry is headed
  • Visions of the cars of tomorrow

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    Monday, January 6, 2003



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